People With Medical Needs
RTP provides dependable door-to-door transportation with our buses, vans and volunteer drivers. Rides are available in our lift-equipped buses and vans by certified, trained RTP drivers as well as our volunteer drivers who use their own vehicle, especially in the rural areas we serve.
Rides for Low Income & General Public (Non-MaineCare, Non-ADA)
For qualified riders, we schedule door-to-door rides so that you can get to your medical appointments. Appointments for those riders living in Portland, South Portland or Westbrook may be on a daily basis. When possible, make your appointments with your doctor between the hours of 10:00 am and 2:00 pm. If you live in another town, Call RTP dispatch to get the schedule of times/days available. Rides can be scheduled up to 14 days in advance, but no later than two business days prior to your appointment date. Click here for a Rider Application 2016
The time restrictions do not apply for riders going to dialysis or cancer treatments.
If you have an appointment scheduled with your doctor which is outside of the times above, we will work with you whenever possible to make sure you are still able to get to the appointment.
Some riders will be required to pay a fare each way for transportation. When you call to schedule your ride, the Mobility Agent will let you know if a fare is due.
Some agencies, such as CDS, have contracted with RTP to provide rides for their clients to therapeutic day care services. If we have a contract with an outside agency, times and availability may be different that what is stated above. Please call for more information.
Rides for ADA eligible riders
Certified ADAPT riders may use the service seven days a week for any trip purpose. The one-way trip fare is $2.50. The fare must be paid each time you board a vehicle. Riders may set up a ride no later than 5:00 pm the day before the ride is needed, but not more that 14 days before the ride will be taken. Click here for an ADAPT Application.
ADAPT services are available Monday through Friday, 5:30 am to 11:40 pm; Saturdays from 5:45 am to 11:40 pm; and Sundays from 9:10 am to 7:03 pm.
Rides for MaineCare eligible riders
Effective August 1, 2013, RTP will no longer be scheduling MaineCare covered trips for members. MaineCare is now working with Brokers whose responsibility it is to determine eligibility and arrange transportation for members. The MaineCare Broker will determine what provider will be doing transports for all MaineCare trips.
RTP will continue to be a transportation provider and may be selected by the broker to provide your Agency Vehicle or volunteer driver trip.
Low Income & General Public Rider Application 2016
ADA – Americans with Disabilities ADA Application