Established in 1976, RTP was formed by combining the transportation services provided by the Portland Chapter of the American Red Cross, York-Cumberland Senior Services and the Social Services of the Greater Portland Transit District. Today, RTP is a United Way agency that provides low-cost transportation to the elderly, social service agency clients, the economically disadvantaged and persons with disabilities throughout Cumberland County with the exception of Brunswick and Harpswell.
With a fleet of 36+ lift-equipped buses and vans, 30 agency certified drivers and a volunteer program that involves more than 30 drivers, RTP serves over 3,000 people countywide each year, providing more than a 600 rides a day to people who need to get to medical appointments, grocery shopping, work and other important places. Located at 127 St. John Street in Portland, RTP runs routes across Cumberland County each day, doing door-to-door rider pickups and drop-offs.
RTP serves 27 towns in the county. Some of the communities served include Portland, South Portland, Scarborough, Cape Elizabeth, Westbrook, Gorham, Falmouth, Yarmouth, Freeport, Windham, Standish, Casco, Bridgton and more.
For more information, call 207-774-2666 (1-800-244-0704)
RTP Complaint Process
Regional Transportation Program is committed to providing reliable, safe, and satisfying transportation options for the community. Riders of RTP are a fundamental aspect of our business and as such, their feedback is crucial to the growth and development of the agency.
The RTP Rider Complaint Policy has been established to ensure that riders of the system have an easy and accessible way to provide feedback to the agency. RTP is open to hearing any rider feedback including complaints, comments, suggestions, or concerns.
Click on the link below if you would like to give feedback.
Complaint & Suggestion Process
Civil Rights Notice
Your Civil Rights — RTP operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.
Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with RTP. For more information on RTP’s civil rights program and the procedures to file a complaint, please contact Jack DeBeradinis, Executive Director, at (207)774-2666 x 114 or email email@example.com or visit our administrative office at 127 Saint John Street, Portland, Maine 04102 from 8:30am – 3:30pm, Monday through Friday. If information is needed in another language, please contact 207-774-2666.
Complaints should be filed to: Regional Transportation Program, Attn: Executive Director, 127 Saint John Street, Portland, ME 04102 or Civil Rights Office, MDOT, 16 State House Station, Augusta, ME 04333-0016 RTP will respond to any written Title VI complaint within 10 business days.
RTP Holiday Schedule
- New Year’s Day
- Martin Luther King Jr. Day
- President’s Day
- Patriot’s Day
- Memorial Day
- 4th of July (if the 4th falls on a Saturday or Sunday, it is the day before/after)
- Labor Day
- Columbus Day
- Veterans’ Day (if falls on a Saturday or Sunday, it is the day before/after)
- Thanksgiving Friday
- Christmas (if falls on a Saturday or Sunday, it is the day before/after)
RTP Board of Directors 2016
- Fred Frawley, President
- Suzanne Umland, Treasurer
- Lori Arsenault, Clerk
- Mark Ryder
- Jeffrey Russell
- Leo Bouchard
- Michael Blais
- Amy Fecteau
- Brent McLaughlin
We want to hear from you!
Contact us by mail or at the e-mail addresses below with your suggestions or comments:
127 St. John Street
Portland, Maine 04102-3072
Phone: (207) 774-2666 / 1-800-244-0704
Fax: (207) 828-8899